Shipping and Delivery Policy
At Sun Heights, we prioritize prompt and reliable shipping to ensure our customers receive their orders in a timely manner. Please review the following policy for details regarding our shipping and delivery procedures:
1. Shipping Timeframe:
– Upon receiving payment for your order, our team will process and prepare it for shipment within 1 business day. We strive to expedite this process to ensure minimal delay in getting your products on their way to you.
2. Delivery Timeframe:
– Once your order has been shipped, you can expect delivery within 3 to 5 working days. While we aim to deliver your items as quickly as possible, delivery times may vary depending on factors such as the shipping destination and any unforeseen circumstances beyond our control.
3. Shipping Methods:
– Sun Heights utilizes reputable shipping carriers to deliver orders to our customers. We employ various shipping methods, including standard ground shipping and expedited shipping options, to accommodate different delivery needs and preferences.
4. Shipping Destinations:
– Currently, we offer shipping services within India. We strive to deliver orders to addresses across the country, ensuring our products are accessible to customers nationwide.
5. Shipping Fees:
– Shipping fees are calculated based on factors such as the weight of the package, the shipping method selected, and the destination address. The applicable shipping charges will be displayed during the checkout process before the order is finalized.
6. Delivery Confirmation:
– Upon delivery of your order, a signature may be required to confirm receipt of the package. This helps ensure the security and accuracy of the delivery process, providing peace of mind for both Sun Heights and our customers.
7. Contact Us:
– If you have any questions, concerns, or special requests regarding shipping and delivery, please do not hesitate to contact our customer support team at care@sunheights.in. We are dedicated to providing exceptional service and assistance to our customers throughout the shipping process.
8. International Shipping:
– At this time, Sun Heights only offers shipping services within India. We do not currently offer international shipping options. We apologize for any inconvenience this may cause and encourage international customers to explore alternative shipping solutions for delivery outside of India.
We appreciate your understanding and cooperation with our shipping and delivery policy. Thank you for choosing Sun Heights for your business solutions needs.